PRIVACY POLICY

Last updated: Jul 02, 2025

This Privacy Policy describes how Ticketbeep, Corp. (“the Company,” “we,” or “our”) collects, uses, protects, and shares the personal information of users (“Users” or “you”) who access and use the Ticketbeep web platform (“the Platform”), as well as any related services, applications, or sites. By accessing or using the Platform, you agree to the collection and use of your information in accordance with this Policy.

1. PURPOSE AND SCOPE

This Privacy Policy aims to inform you clearly and transparently about:

• The types of personal and non-personal information we collect.
• How we use and process your information.
• The legal bases that support our data processing.
• The security and confidentiality measures we implement.
• Your rights as a User and how to exercise them.
• Our cookie and similar technology policies.
• Data retention and international data transfers, if applicable.

This policy applies to all information collected through the Platform and in the course of your relationship with Ticketbeep, Corp. both online and offline, for registered users and visitors alike.

2. INFORMATION WE COLLECT

2.1 Identification and Contact Information

• Personal Information: Name, surname, email address, phone number, mailing address, and any other information you voluntarily provide when registering or requesting services.

2.2 Usage and Technical Data

• Browsing Data: We automatically collect information about your use of the Platform, including:
• IP address.
• Device and browser type.
• Operating system.
• Pages visited, access date and time, and session duration.
• Geolocation data (for statistical and user experience purposes).
• Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to enhance the user experience, analyze trends, and manage the site. You can configure your browser to reject or delete cookies, but this may affect the optimal functionality of the Platform.

2.3 Information Provided Through Forms and Services

• Analytics Module: Data and queries related to reports and statistics views.
• Media Plan Module: Information provided for the automated advisory service powered by Artificial Intelligence, including parameters such as budget, target audience, and music preferences.
• Interaction and Support: Messages, support requests, or feedback you send via contact forms or emails.

3. HOW WE USE YOUR INFORMATION

Ticketbeep, Corp. uses the collected information for the following purposes:

3.1 Service Provision and Enhancement

• Enable access to and usage of the Platform and its features.
• Customize your user experience and tailor content to your interests.
• Process your subscription requests, payments, and other related services.
• Generate and deliver analyses, statistics, and AI-powered advisory through the Media Plan Module.

3.2 Communication and Support

• Send confirmations, notifications, and responses to your support inquiries.
• Notify you about changes, updates, or promotional content related to the Platform (with prior consent where required by law).

3.3 Analytics and Improvements

• Analyze Platform usage patterns to improve functionality and performance.
• Conduct anonymized statistical and market research on the U.S. music industry.

3.4 Legal Compliance and Security

• Comply with legal, regulatory, or contractual obligations.
• Protect the security, integrity, and availability of the Platform and our systems.
• Investigate and prevent fraud, unauthorized access, or other illegal activities.

4. LEGAL BASES FOR DATA PROCESSING

We process your data based on the following legal grounds, as applicable under relevant regulations:

• Consent: When you explicitly authorize the use of your information (e.g., during account registration).
• Contractual Necessity: To fulfill obligations related to the services you request.
• Legitimate Interests: To analyze, improve, manage, and secure the Platform, provided your fundamental rights and freedoms are not overridden.
• Legal Obligations: Where required to comply with applicable laws (e.g., tax or regulatory obligations).

5. SHARING AND DISCLOSURE OF INFORMATION

5.1 With Internal Teams and Service Providers

• We may share your data with third parties acting as data processors (e.g., hosting, analytics, payment processing services) solely for purposes related to service provision.
• We ensure such parties follow adequate security and confidentiality standards.

5.2 With Third Parties and Partners

• We may share anonymized or aggregated data with strategic partners or affiliated companies for market research or business purposes, without allowing user identification.

5.3 International Transfers

• If necessary, your information may be transferred to countries outside your jurisdiction. In such cases, we ensure an adequate level of protection through standard contractual clauses or other recognized mechanisms.

5.4 Legal Requirements

• We may disclose your information if required by law or upon request by a competent authority, always limiting disclosure to the minimum necessary.

6. INFORMATION SECURITY

We implement technical and organizational measures to protect your personal data against loss, misuse, unauthorized access, disclosure, alteration, or destruction. These include:

• Encryption of sensitive data.
• Access controls at physical and digital levels.
• Regular security audits and monitoring.
• Incident response protocols.

Despite our efforts, no security system is completely infallible. Therefore, while we strive to protect your information, we cannot guarantee absolute security.

7. DATA RETENTION

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Once the retention period has ended or upon your request (where applicable), we will delete or anonymize the information.

8. USE OF COOKIES AND SIMILAR TECHNOLOGIES

8.1 Cookies

• The Platform uses cookies and similar technologies to:
• Facilitate navigation and enhance the user experience.
• Collect usage data and generate statistics.
• Personalize content and advertising.

8.2 Managing Cookies

You may configure your browser to accept or reject cookies or to notify you when cookies are being sent. Please note that disabling cookies may impact some of the Platform's functionality.

9. USER RIGHTS

• Access your personal data.
• Request the rectification or update of inaccurate or incomplete information.
• Request deletion or restriction of data processing, unless the processing must continue under legal obligations.
• Object to the processing of your data where based on legitimate interests.
• Request data portability to another provider.

9.1 How to Exercise Your Rights

To exercise your rights, please submit a request through the contact methods provided in the "Contact and Support" section. We may require identity verification before fulfilling your request.

10. CHANGES TO THIS POLICY

Ticketbeep, Corp. reserves the right to modify or update this Privacy Policy at any time. Any changes will be posted on the Platform and will be effective upon publication. We encourage you to review this policy regularly to stay informed about updates.

11. CONTACT AND SUPPORT

If you have questions, comments, or requests related to this Privacy Policy or the processing of your personal information, you may contact us at:

• Email: contact@ticketbeep.com
• Mailing Address: 111 NE 1st Street, 8th Floor #8911, Miami, FL. US 33132

This Privacy Policy is an integral part of the Terms and Conditions of use of the Ticketbeep Platform. By using our services, you agree to this policy and consent to the processing of your personal data as described herein.